FAQ
Here are answers to some of the ones we’re most often asked.
Q-tips® cotton swabs are made with 100% pure cotton (non-sterile)- all natural materials (unlike some other cotton swab brands). The applicator is made of bonded paper and paperboard which is sustainably sourced and specially manufactured to retain its form and to allow for flexibility and safety in use. Adhesive is used to maintain the attachment of the cotton fiber to the applicator.
Q-tips® cotton swabs are Biodegradable when composted. The 170ct sleeve & tray pack is recyclable once the window is removed.
No. Q-tips® cotton swabs are available in paper sticks only.
Occasionally we offer coupons and samples on our website as well as on Facebook, Twiiter and other social media sites.
We appreciate your loyalty and support for our brands and products but please understand that we cannot be responsible for coupons or offers not found on official Elida Beauty websites.
We suggest storing your Q-tips® cotton swabs in a cool, dry place away from dampness and humidity. When stored properly, your products should last for many years.
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Because we recognize the importance of preserving natural resources, Q-tips® cotton swabs and Unilever are engaged in a series of programs designed to address a number of issues concerning the environment. These issues range from biodegradability to recycling. Our company actively participates in industry-wide coalitions and trade associations which are working toward solutions to solid waste problems. We have established a center devoted entirely to the development and testing of new packaging materials and concepts. Company efforts to reduce solid waste include recycling projects, packages which can be recycled and use of recycled materials. Our scientists are also conducting studies on a broad range of product formulas and ingredients to ensure their environmental compatibility.
Q-tips® cotton swabs also sources our paper sticks from sustainable forests.
We always appreciate hearing from our consumers whether via email or on the phone. Our corporate goal is “meeting the needs of people everywhere”. Our objective has always been to provide consumers with the finest products that scientific research and human skills can develop. We will continue to strive towards meeting this goal. It is truly rewarding when our consumers feel strongly about our brands and give us their positive feedback. If you’d like to leave your comments, please click here. or visit us on our Facebook. and Twitter pages.
Q-tips cotton swabs products are sold in mass merchandise stores, drug stores, supermarkets and club stores all over the country. Although we would like each of our products to be available in all stores, shelf space and consumer demand sometimes limit the number of items a retailer is willing to carry. If you are unable to find a certain variety, please try our Where To Buy which can help you locate a nearby store.
If you are still unable to locate your product, please call our toll-free Consumer Services number at 1-800-265-7964, Monday – Friday 8:30 AM to 6:00 PM Eastern time where we can further assist you.
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